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v1.20_R1108
21 Mawrth 2019

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Guide to Shipping and Delivery
 

The BB List - Shipping and delivery guide.

A guide to the process of supplying details and quotes of shipping and insurance when selling on BB List, plus a gentle reminder to pack items well for shipping.

View on YouTube - Vimeo

 

It is advisable to check items are fully working and as advertised before packing and despatch.

Unless the Vendor agrees otherwise, shipping will be at the Buyer's expense. Shipping must be via a reputable carrier which provides on-line tracking facilities and the tracking number must be forwarded to both the buyer and BB List Ltd. All items must be fully insured during transit. Should the item not be insured and either lost or damaged in shipping the onus will be on the party who declined to pay the insurance premium.

The person arranging the shipping will probably have to provide the shipper with the weight in Kg and physical dimensions in centimetres, of the item/s to be shipped. Do not under estimate the size and weight. The carriers will not.

List all serial numbers and accessories and the physical condition of the item you are selling. It could be a good idea to provide BB List Ltd. with an inventory of items with serial numbers, etc, prior to despatch. You may wish to take photographs of the item prior to shipping. When packing for shipping, carefully seal the item in polythene bags, or even a bin liner, before placing in a suitable transit case. For delicate items, pack with shock absorbent material such as foam, foam granules or even crumpled newspapers. It is important that you pack the item carefully and shock proof it well. Imagine you are packing china. Seal the exterior of the box well with clearly addressed labels. Always use postal codes, especially in the UK.

Should the item be damaged in transit because you have neglected to protect it properly for transit you will be liable either to pay for reasonable repairs or have to accept return of the item. You will also be billed for the cost of shipping both ways.
Where exported the value of the item will have to be declared for both insurance purposes and for customs purposes. Undervaluing for any reason will affect th value of any payout by an insurance company.

The vendor must either obtain a receipt and shipping number from the shipping company when the item is collected, or be able to provide proof of posting. Items must be insured for shipping.

 Under the Escrow system the Buyer will be given 24 hours to examine the item. Where an item is returned because it is not as described by the Vendor or because it has been damaged in transit due to poor packing, all shipping costs will be at the Vendor's expense. Should it be necessary for an insurance claim to be made then this will be the reponsibilty of the person taking out the insurance. In the unlikely event that the item was not insured for shipping by the Vendor, even though insurance was requested by the buyer, the Vendor will bear any costs due to the damage or loss of the item or items.

Addressing
Please ensure the address is clearly legible. Also include the recipient's telephone number near the address. The shipping company may need to contact the recipient prior to delivery. It is also a good idea to include a return address.
 

Tracking Why must we be provided with a tracking number?
1 So it can be forwarded to the vendor to announce the item is on its way
2 So we know it has been despatched
3 So that you and we can prove it has been delivered and then we can pay you

 Please read Packaging Hints and Tips